Two desks handle instructions. Yacht and leisure surveys — pre-purchase, condition, insurance, phinisi and liveaboard — go to the leisure desk. Commercial and cargo work — draft, bunker, cargo, on/off-hire, P&I, hull and machinery, statutory — goes to the commercial desk. Both reply with surveyor availability, written scope and a USD fee band.
Yacht & leisure enquiries
Pre-purchase, condition and valuation, insurance survey, yacht and catamaran, phinisi, liveaboard and charter-fleet work.
WhatsApp +628113823875
Email sales@komodoluxury.com
Commercial & cargo enquiries
Draft, bunker and cargo survey, on-hire and off-hire, P&I and damage attendance, hull and machinery with UTM, barge suitability, towage approval, statutory and tonnage.
WhatsApp +6281139414563
Email bd@juaraholding.com
What to send us
The more of this you send in the first message, the faster and more accurate the quotation:
Information that speeds up a quotation
- Vessel type, length and build year — or the listing link.
- The port or anchorage where she lies, and whether she is afloat, alongside or hauled out.
- The purpose of the survey: purchase, insurance, financing, charter entry, claim, quantity.
- Your date range rather than a single date — it lowers the travel cost.
- Whether a haul-out, diver or sea trial can be arranged, and by whom.
- For cargo and quantity work: the cargo, the terminal, the expected loading or discharge window, and who else will be attending.
- Who the report is addressed to — you, an underwriter, a bank or a club correspondent.
What happens next
- We confirm surveyor availability for your date range, usually within one working day.
- You receive a written scope stating exactly what will and will not be inspected, and a fee band in USD with third-party costs identified separately.
- You confirm, and we invoice. For a first engagement, payment is due before attendance.
- We arrange access with the owner, broker, yard or terminal.
- We attend, and you get a verbal preliminary the same day.
- The written report follows within the stated turnaround.
Response times
| Enquiry type | Response | Attendance |
|---|---|---|
| Planned survey, resident-desk port | Same working day | Typically within 3 – 10 days |
| Planned survey, mobilised port | Same working day | Typically within 5 – 14 days |
| Casualty attendance, resident-desk port | Immediate | Same day or next day |
| Casualty attendance, remote anchorage | Immediate | Subject to flights, boat and weather |
| Cargo attendance during discharge | Immediate | Same day where the instruction reaches us in time |
Contracting and invoicing
Survey and inspection engagements are contracted through PT Komodo Galangan Nusantara (technical arm) and invoiced in USD. Engagement conditions, including confidentiality, limitations and professional indemnity terms, are supplied with the written scope before you commit. Survey findings are issued independently and are not conditioned on any sale, brokerage, or repair contract.